HCF - Details - HR Reporting & Process Specialist
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HR Reporting & Process Specialist

Apply Now Job no: 501225
Work type: Full time
Location: Sydney CBD

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

About the role

The HR Reporting & Process Specialist is responsible in managing all aspects of HR reporting and processes across the employee lifecycle consistent with HCF culture and values. The role improves the employee experience from onboarding to departure through HR reporting and process improvements.

Key responsibilities

  • Prepare high quality internal and external HR reports and build visual dashboards
  • Develop tools and resources that support leaders and address insights 
  • Coach leaders on how to understand the data and use it to make data driven decisions
  • Analyse and assess workforce data and identify patterns and trends to inform business decision making
  • Continually identify opportunities for process improvement opportunities 
  • Ensure accurate and consistent reporting on key HR metrics
  • Ensure data discrepancies are highlighted and addressed
  • Partner with other departments to align data structures where possible and optimise data flow practices across departments
  • Design and implement SLAs across key HR services in the Employee Experience Team
  • Support and deliver HR projects as required

About you

To be successful in this role, you will demonstrate the following qualifications, experience and skills:

  • Experience working in a similar reporting role building dashboards and preparing insights  
  • Demonstrated experience in Data Analytics
  • Demonstrated experience in gathering business requirements and process mapping
  • Knowledge of HR operations is desirable
  • Tertiary qualifications desirable 
  • Exposure to Visio, Tableau and Power BI is highly desirable
  • Excellent communication skills and stakeholder management 



Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We’re all about  creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.

Come and join our HCF team!


  • Up to 50% discount on health cover, pet & travel insurance
  • Flexible work arrangements
  • Family & Friends day
  • Organisational wide Recognition & Rewards program
  • Generous Parental Leave Scheme
  • Certified Family Friendly Workplace
  • Numerous Health & Wellbeing Initiatives


A career with us – How to Apply

Please check out our website at https://www.hcf.com.au/about-us/careers

HCF is committed to creating a diverse and inclusive workplace.  All suitably qualified applicants will receive equal and fair consideration for employment. Applicants who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply.  All potentially successful candidates will be required to complete background checks which will include a police clearance prior to commencing  


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