HCF - Details - Environment and Release Manager
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Environment and Release Manager

Apply Now Job no: 501420
Work type: Full time
Location: Sydney CBD

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our 2025 Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

About the Role

The role is responsible for the delivery of end-to-end release management functions across HCF’s IT environments. This delivery includes the scheduling, coordination and management of releases for multiple applications and infrastructure across various complex environments. Role also includes ongoing management of various environments. The role reports to Head of IT Operations and they will be having 3 people reporting into them.

About you

  • Minimum 2 years’ experience in Release Management role preferably in Federal Government environment.
  • Extensive experience in or working with Change/Release/Incident Management roles.
  • Demonstrated understanding of Change Management principles.
  • Business maturity, rapport, credibility and dependability dealing with customer management.
  • Proven ability to exercise strong and effective leadership in high-pressure situations.
  • Strong ability to exercise independent and effective judgement.
  • High levels of personal commitment and willingness to accept responsibility for one's own actions.
  • Experience in negotiating with key stakeholders to achieve a win-win situation.
  • Demonstrated ability to coordinate cross-functional work teams toward task completion.
  • ITILv3 Foundation Certificate.
  • Extensive Conflict Management skills

Key Responsibilities

  • Forward Plan the release windows and cycles across a portfolio.
  • Manage risks and resolves issues that affect release scope, schedule and quality.
  • Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations.
  • Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates.
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
  • Manage relationships and coordinate work between different teams at different locations.
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • Produce Deployment, Run Books and Implementation Plans, Weekly Release Reporting.
  • Negotiate, plan and manage all release activities.
  • Work with release engineers to understand impacts of branches and code merges.
  • Maintains the release schedule for all core services and ensure alignment across key partners and vendors.
  • Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
  • Develops scripts and automation tools used to build, integrate, and deploy software releases to various platforms.
  • Participate in CCB meetings to discuss release scope and/or roadblocks.
  • Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.
  • Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs


Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your wellbeing journey, so that you can be at your best.    

We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members. 

Come and join our HCF team! 




  • Up to 50% discount on health cover, pet & travel insurance 
  • Family & Friends day 
  • Organisational wide Recognition & Rewards program 
  • Generous Parental Leave Scheme 
  • Health & Wellbeing Initiatives 


A career with us – How to apply  

Please check out our website at https://www.hcf.com.au/about-us/careers    

HCF is committed to creating a diverse and inclusive workplace.  All suitably qualified applicants will receive equal and fair consideration for employment. Applicants who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply.  All potentially successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment. 




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