About HCF

HCF is Australia's largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric.

About the Role

Reporting to the Head of Hospital and Medical Benefits, the purpose of this role is to monitor and facilitate the implementation of the RT Benefits Management Project. You will ensure that gateway reviews are conducted, project activities progress within the expected timeline, budgets are managed, and risks are identified appropriately. Extensive management of both internal and external stakeholders will be required to support the project.

Key responsibilities

• Agile Planning and Delivery: Manage the RT Benefits Management Project from initiation to completion (December 2025). Develop and maintain an iterative project plan that adapts to changing requirements.
• Timely Milestone Delivery: Ensure timely delivery of project milestones and objectives. Communicate effectively with all business units and key stakeholders to keep teams aligned.
• Approvals and Recommendations: Prepare necessary approvals and recommendation papers.
• Status Reporting: Provide regular project status reports, highlighting deviations and proposed adjustments. Record and distribute actions, tracking them to completion.
• Performance Metrics and Risk Thresholds: Collaborate with the steering committee to define project performance metrics and risk thresholds.
• Alignment with Funding Submission: Ensure alignment between the approved funding submission/business case and the project plan.
• Proactive Risk Analysis: Identify and facilitate project risk analysis, considering unknown challenges and external dependencies. Work closely with HCF Risk & Compliance.
• Mitigation Strategies: Determine risk responses and mitigation strategies in collaboration with the steering committee, project team, and external system vendor.
• Collaborative Leadership: Lead a cross-functional project team comprising business analysts, internal and external developers, testers, and other experts.
• Compliance with Standards: Perform work in compliance with relevant regulatory standards, including work health & safety (WHS) legislation.
• Risk Identification: Identify, mitigate, and report risks associated with potential breaches of regulatory standards.

Skills, Experience, and Qualifications

• Proven experience in end-to-end implementation.
• Competence in dealing with external suppliers (project managers, architects, builders).
• Extensive project management experience involving systems changes, testing, and financial reporting.
• Ability to work in a cross-functional environment and influence a positive work environment.
• Strong communication skills (written and verbal).
• Proficient in MS Office programs (Word, Excel, PowerPoint, Project).
• Analytical mindset for identifying process improvements.

Desirable:

• Understanding of private health insurance.

Culture & Benefits

Purpose-driven passion
At HCF, we’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• 50% subsidy on HCF hospital and/or extras cover
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – vacancy@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date