About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our 2025 Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

About the role

Join our fabulous People and Culture Team as a Senior Business Partner - People & Culture.  Working alongside a great bunch of people you will be an employee champion and change agent.  You will develop innovative solutions for a range of people-related challenges and opportunities and foster partnerships across the People & Culture function in order to deliver value-added service to management and employees.

You will be supported by an HR Business partner and will be responsible for our Member Health and Member Services portfolios.

Your responsibilities:

• Partner with business on organisational design, workforce planning, succession planning, and skills development.
• Partner with the business to lead both annual and mid-year review processes which focus on talent development and performance management
• Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives and productivity
• Develop and implement people strategies that attract, develop and retain talent to deliver on the strategic direction of the business
• Manage the workforce impact of transformational change to ensure business continuity by supporting managers and staff through change processes and identifying mitigation strategies to limit industrial impact.
• Design and implement tailored communications plans to drive the Portfolio’s People Plan
• Drive continuous improvement of HR practices, utilising People Services & Business Services as required
• Provide expert advice on ER and IR matters
• Provide management coaching to front line managers and senior leaders, and help create a diverse and inclusive culture that aligns to the HCF Purpose, Values and Ways of Working.

About you

To be successful in this role, you will demonstrate the following qualifications, experience and skills:

• Tertiary qualifications in HR or a related discipline desirable
• Strong business acumen
• IR / ER experience ideally from within an clinical environment
• Ability to give accurate and timely advice on HR policies and practices and the relevant Acts and Awards
• Highly developed listening and communication skills along with the ability to influence and negotiate
• Tact, discretion, diplomacy and confidentiality

Culture & Benefits

Purpose-driven passion
At HCF, we’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include

• 50% subsidy on HCF hospital and/or extras cover
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth

We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – vacancy@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.